Dear Valued Customer –
As a leader in the industry, Ultraflex strives to provide our customers with information and communication regarding anything that could affect the availability of Ultraflex products.
We wanted to take this chance to update you on the current global health concern of the coronavirus. The COVID‐19 is being monitored closely by Ultraflex to ensure that our customers, employees, and facilities are not at risk. Our thoughts are with all those presently impacted by the coronavirus.
At the present time, all Ultraflex offices, as well as our manufacturing facilities, are fully operational and open for business. Ultraflex has a vast global manufacturing network and extensive inventory in North America allowing us to be able to serve our customers without disruption. We can assure you that our supply chain and product availability will not be impacted by the pandemic. In the event that an outbreak results in office closures in any of our locations, we have contingencies in place to ensure that we are responsive to your business needs.
We are in constant contact with our freight carriers and other transportation companies to ensure that the proper precautions are being taken place to protect our employees and our customers. We are also making our customers aware if there is a change in service from the freight companies that we work with regularly. At Ultraflex, we are also monitoring the status of the port of entries that we use. As we learn that specific ports close, we will use our resources to reroute the shipments. If any shipments that need to be rerouted will cause any delays, an Ultraflex representative will reach out directly.
We thank you for your business and your continued support in our high‐performing digitally printable textiles and flexible substrates. If you have any questions or concerns, please contact your Ultraflex sales representative. We wish everyone the best during this challenging time.